Summary: IKSHAR is a CRM platform that helps businesses automate customer communication through WhatsApp and Instagram. We collect only necessary data to provide our services.
1. Introduction
IKSHAR (operated by Individual Entrepreneur Sharshenbek uulu Baknur) respects and protects the privacy of users. This Privacy Policy describes what information we collect and how we use it.
2. Information We Collect
- Contact Information: name, phone number, email address
- WhatsApp Data: phone number, profile name, messages
- Instagram Data: username, messages, comments
- Technical Information: IP address, device type
3. How We Use Information
- Providing CRM services and AI assistant functionality
- Processing messages via WhatsApp/Instagram
- Sending notifications about service status
- Improving our services
4. Data Sharing
We may share data with Meta Platforms for API functionality. We do NOT sell your personal data.
5. Data Security
We use SSL/TLS encryption and secure cloud infrastructure to protect your data.
6. Your Rights
You can access, correct, or delete your data by contacting us.
7. Contact Us
- Company: Individual Entrepreneur Sharshenbek uulu Baknur
- Email: baknurdomen@gmail.com
- Address: Ankara 16k, Bishkek, Kyrgyzstan, 720048